UTIC-2015. Building a quality and vendor management system: InText Translation Company on the way to a smart business model. Valentyna Kozlova

Valentyna Kozlova, head of the quality department at InText Translation Company
Valentyna provides us with details about translation projects quality management model that InText’s team has elaborated and implemented. This model became a base of incentive schemes for vendors and project managers. Such a detailed description of the model can be of a great use for both LSPs looking for ways to boost their projects quality and freelance translators who wants to understand business processes of a LSP better.